ADSL Speeds in South Africa (vs what your bill’s paying)

Checking your ADSL speed test and checking your ADSL account, is something you should do every now and then. That is if you would like to possibly save some money. In the past we found some of our clients are paying too much for their ADSL services. We will take you through the basic steps to make sure you get what you pay for when it comes to your ADSL service. So if you’re interested to see where you could possibly save a few Rand in the process. We will show you what to check for on your ADSL account. Show you how and where to test your ADSL Speed.

Problem Encountered with ADSL Speed

In the past few years we have saved our clients from overpaying for their ADSL service. The problem we encounter is that your ADSL line speed is maybe 10Mbps, but when we investigate we find some of the areas are not capable of providing that speedADSL Speed Test result. An example of this would be the exchange you connect to can only supply 4Mbps, but you have and pay for an ADSL line of 10Mbps. You will never reach 10Mbps if your exchange can only provide 4Mbps. So what we recommend is to make sure you can get by with what you have, or alternatively, we can have a look at different connectivity options that would suit you and/or your business.

How to check your ADSL Speed and Bill?

The first step is to have a look at your bill to see what ADSL line speed you are paying for, if you don’t already know. You might notice a line speed of something like 4Mbps or Faster ADSL. This would give you an indication of the peak speeds you’d be able to get, not that we’ve ever tested line speed and got close to the actual speeds offered, but this is normal funny enough. We have seen 2Mbps lines test at 1.6Mbps – 1.8Mbps, 4Mbps testing at 3.6Mbps, this is reasonable and very common. The ones we are trying to that are way off, the ones where you might as well downgrade your ADSL line speed because you’re not getting close the speeds.

The image to the right is a test done on a 10Mbps line. As you can see this line doesn’t come close to 10Mbps and the user would be advised to either look for alternative WAN connectivity solutions, or alternatively downgrade the line speed to something obtainable through that specific Exchange. It is also very important to note that ADSL line speeds can vary at times. There are a few things that could influence your results negatively, these include congestion of the network and also what time of the month it is. It’s also very possible that you could be throttled because of over usage on an uncapped account (common practice). So we suggest you do your testing over a few weeks or so to make sure it’s not just a one day thing.

ADSL Speed Testing

Speedtest website imageWe recommend that you do the test without other devices active on your network. These could be using the internet and negatively influencing the result. ADSL speeds can vary according to time of day and your specific are. So, remember to keep that in mind. You might only find your true result in a few days or so.

Right, when it comes to ADSL speed testing our favourite has to be SPEEDTEST.NET . Here you will find just the right tools for the job at hand. The image to the left is what their site looks like. Find the speed test sever closest to you. Make sure to choose the host that you think should have the best infrastructure to ensure the best result.

ADSL Speed Test Results

When you have run the test and the results are in, you can compare. The idea here is to have a look at the results of the ADSL speed test, the download speed. This is the one you’re really after. If you find that the results are way off what you’re paying, you have options. If you’re happy with the speed, you could have a look and see if there is a ADSL package or line speed closer to what you’re getting. Other option is to let your ADSL line provider know that you’re not getting the line speeds you’re paying for. ADSL Speed test resultsThey could on their side test the line and see if they can see something. Sometimes you have noise on the line that can also prevent you from getting the best possible results.

When you have a result to compare and you are just a bit off the mark, it’s fine. Problem comes in when you can only get 6 Mbps line when paying for 10 Mbps. One would then rather pay for 6 Mbps if that’s the best you’ll be able to get. If you’re using Telkom, you could check the max speed in your area can go via their coverage page. You’ll find that page here – Telkom Coverage Map. Type in your address your address and search. This should show you what is available in your area. Who knows, you might just end up with a Fibre line with loads more potential.

That brings us to the end of this post. Hope it was helpful and now you know what speed your line is running at.

One thought on “ADSL Speed and billing

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